How do I use a promotion code?

First, take great care noting down the exact promotional code as if it’s not entered correctly it won’t work. Also remember that codes are case sensitive.

You’ll be prompted to enter your code during the checkout process. Enter the code in the box and click ‘apply’.

If the promotional code is currently valid and you’ve entered it correctly, a message will appear under the entry box, confirming that it was successfully applied to your order.

You’ll also see it has been applied to your order within the ‘order summary’ section on the billing page.

You can apply more than one coupon code to your order, but you must apply them one at a time.

However, some promotional codes cannot be used in conjunction with other offers, and if entered may void existing discounts that have already been applied.

Can I use more than one promotional code at a time?

Some promotional codes cannot be used in conjunction with other offers, and if entered may void existing discounts that have already been applied.

Why doesn’t my promotional code work?

Promotional codes have to be valid to work, so please check that you are within the redemption period.

Promotional codes also have to be entered exactly as described and are case sensitive. So please take care to ensure that you’re entering the exact code correctly.

If you’re sure that the promotion is still valid, you’ve entered the code as described and it still doesn’t work, please contact our Customer Care team who will be ready to help.