United Kingdom Deliveries
All UK delivery options are fully tracked and we will email you a link to your tracking information once your parcel has been shipped from our warehouse.
CHRISTMAS DELIVERY TIME
For guaranteed UK shipping in time for Christmas, order before 21st December with our Next Day Delivery by 12pm and 20th December for the Standard Delivery.
For Offshore, Highlands & Islands cut off date is 18th December due to ferry schedules or unexpected adverse weather conditions.
CHRISTMAS INTERNATIONAL DELIVERY TIME
Europe orders to receive by Christmas, cut off date is 18th December with our express shipping.
ROW orders to receive by Christmas, cut off date is 15th December 12pm with our express shipping.
BLACK FRIDAY & CHRISTMAS EXTENDED RETURNS
Plus don't forget, if you have ordered from the 9th November to the 6th of December, you have until the 4th of January to return.
PLEASE NOTE THAT OUR DELIVERY SERVICE WILL BE AFFECTED OVER BANK HOLIDAYS AND DURING SALE PERIODS.
You can also track your orders by logging into ‘My Account’ and viewing your most recent orders. Just click ‘Track This Order’ and you’ll be directed to the tracking page.
Please note that no deliveries are made on bank holidays.
| Delivery Option | Delivery | Time |
|---|---|---|
| UK Standard Delivery (Order By 1pm Monday - Friday) |
£3.95 Free Over £35 |
2-4 working days |
| UK Next Working Day Delivery (Order By 1pm Monday - Friday) |
£4.95 |
1 working day |
| UK Next Working Day By Noon Delivery (Order By 1pm Monday - Friday) |
£6.95 - Temporarily suspended | Delivered by noon next day |
| UK Saturday Delivery (Order By 1pm Friday) |
£5.95 - Temporarily suspended | Delivered on Saturday |
UK Standard Delivery Free Over £35
UK Standard Delivery is free over £35. Your parcel will arrive in 2-5 working days. Deliveries are made by DPD from Monday to Saturday. Track the progress of your delivery here.
UK Next Working Day Delivery
Next Working Day Delivery costs £4.95, and is free when you spend £100. Place your order by 1pm Monday – Friday for it to be delivered the next working day. Deliveries are made by DPD from Monday to Friday, when ordering on Friday you will receive on Monday. Track the progress of your delivery here.
Unfortunately Next Working Day Delivery is not available to the Isle of Man, Scilly Isles, Channel Islands, Northern Ireland, Scottish Highlands & Islands.
UK Next Working Day By Noon Delivery
Temporarily suspended. Next Working Day By Noon Delivery costs £6.95. Place your order by 1pm Monday – Friday for it to be delivered the next working day by noon. Deliveries are made by DPD from Monday to Friday, when ordering on Friday you will receive on Monday. Track the progress of your delivery here.
Unfortunately Next Working Day By Noon Delivery is not available to the Isle of Man, Scilly Isles, Channel Islands, Northern Ireland, Scottish Highlands & Islands.
UK Saturday Delivery
Saturday Delivery costs £5.95. Place your order by 1pm Friday for it to be delivered the Saturday of that week. Deliveries are made by DPD from Monday to Saturday. Track the progress of your delivery here.
Unfortunately Saturday Delivery is not available to the Isle of Man, Scilly Isles, Channel Islands, Northern Ireland, Scottish Highlands & Islands.
Delivery Outside The UK?
We have partnered with Global-e to provide an international shipping service that allows the customer to shop and pay securely with local payment and currency options. Customers are able to pre-pay duties and taxes, avoiding any surprise charges. If you have any questions relating to Global-e please use the below links, or contact our customer service team.
Need help tracking? Follow the steps here
| Zones | Standard Delivery | Express Delivery | Standard (working days) | Express (working days) |
|---|---|---|---|---|
| Ireland | £4.00 - Free over €40 | £20 | 5 to 9 | 2 to 4 |
| France | £8.00 - Free over €70 | £20 | 6 to 12 | 2 to 4 |
| Germany | £9.00 - Free over €85 | £20 - Free over €160 | 6 to 12 | 2 to 4 |
| Rest of Europe | £10.00 | £20.00 | 6 to 18 | 2 to 5 |
| USA | £10.00 | £20.00 | 4 to 18 | 2 to 4 |
| Canada | £10.00 | £20.00 | 5 to 11 | 2 to 4 |
| Australia | £10.00 | £20.00 | 6 to 18 | 3 to 5 |
| Rest of World | £12.00 | £20.00 | 6 to 18 | 2 to 5 |
Need more information? See our Delivery FAQ
UK Deliveries
We are not experiencing any delivery problems. Please check your tracking link via the DPD email for updates, if you are experiencing problems or have further questions, please contact our customer service here.
International and EU Deliveries
We are currently experiencing delays to Ireland. Due to the changes of Brexit there will not be unexpected delivery costs on any EU deliveries as we work closely with a 3rd party shipping company to cover this for our customers. The rest of our international orders outside the EU also remain the same, with no unexpected hidden costs. If your parcel has been shipped, please check the tracking link supplied by Global-e our 3rd party. For parcels that will be delayed or not shipped, our customer service team will contact you. If you are experiencing problems or have further questions, please contact us here.
